Frequently Asked Questions
Is there a membership fee?
Is there a minimum contract or upfront payment?
Nope. You’ll only be billed on a monthly basis for what you request for.
Do you guys ship outside Singapore?
Not at the moment, but do watch out this space for updates.
How do i adjust my frequency of renewal?
At this moment, the option to adjust your frequency of renewal will cancel your existing subscription with immediate effect and instantaneously sign you up on a new one with the new frequency you have chosen. So, do use this function only when you are ready to receive your next shipment from us. You may also make use of the pause/cancel functions. Our engineers are always working hard to ensure a better experience for you.
What if i am leaving town for a long time?
You can pause your subscription with us anytime and resume whenever you are ready to.
How to leave the club?
We make it easy for you to join, but we also make it easy for you to leave anytime, without any penalties.
When is my order shipped?
You can expect to receive it within 3-5 working days right after your successful payment.